Ensures that all customer queries are responded to in the Defined time.
Ensures that all customer complaints are recorded and acted upon.
Processing all application forms received from sales managers and agents.
Tracking and resolution of complaints.
Adhere to TATs for Hub processing and forwarding applications to HO.
Provide Operational support to Agency Staff: Tracking and resolution of complaints:
Accounting & Facility: Maintaining of Petty cash.
Sending deposition details to F & A on daily basis.
Maintaining various trackers & registers tracker, key movement register and chq Bounce register.
Thanks and Regards
Sherryl
07758949908
sherryl.john@inglife.co.in
ING Life Insurance is a part of the ING group- a Fortune 13 company, the world's largest Financial Services Company and the largest life insurance Company- with net profits in excess of $9 billion. ING has over 150 years of heritage and more than 110,000 employees worldwide, is rated amongst the top ten employers in Europe, and manages the financial future of over 60 million customers in 50 countries
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