Thursday, 9 January 2014

Customer Service Executive / Sr. Customer Executive, 1 - 4 years exp, Delhi, Delhi/NCR

Job Title: Customer Service Executive/ Senior Executive - Customer Service

Location: Barakhamba Road CP, New Delhi


Ensures that all customer queries are responded to in the Defined time


Ensures that all customer complaints are recorded and acted upon


Processing all application forms received from sales managers and agents


Tracking and resolution of complaints


Adhere to TATs for Hub processing and forwarding applications to HO


Provide Operational support to Agency Staff: Tracking and resolution of complaints:


Accounting & Facility: Maintaining of Petty cash


Sending deposition details to F & A on daily basis


Maintaining various trackers & registers tracker, key movement register and chq Bounce register


Specifications:


1+ year of experience in Operation and customer service in Insurance Industry


Minimum graduate


Please send across your cv's to adarsh.rai@inglife.co.in






ING Life Insurance

https://www.inglife.co.in





ING Life Insurance is a part of the ING group- a Fortune 13 company, the world's largest Financial Services Company and the largest life insurance Company- with net profits in excess of $9 billion. ING has over 150 years of heritage and more than 110,000 employees worldwide, is rated amongst the top ten employers in Europe, and manages the financial future of over 60 million customers in 50 countries




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