Job description:
Manage Company Website, Social Media and other forms of Digital Marketing.
Manager PR, Promotions and Events.
Responsible for designing, proofreading and the final quality of various marketing Collaterals, Menus, etc.
Custodian of Guest and Patron Database.
Ensure adherence to the standard Patron Process and in charge of Patron Experience.
Oversee Guest Relations and track Guest Experience on a day to day basis.
Manage both, front end as well as back end processes pertaining to Guest Relations Management.
Coordinate and communicate with internal departments, various business locations and external vendors.
Desired Candidate Profile:
Minimum Graduate, Additional qualification in Marketing (Degree/ Diploma) would be preferred.
Minimum 5 years of relevant work experience, preferably in Service Industry. Direct Customer Handling Experience would be an added advantage.
Well verse with MS Office and Internet.
Excellent interpersonal skills and a service attitude is a must.
Gastro Pub Pvt Ltd
About Gastro Pub Pvt. Ltd.
TLD Bar is launched by Gastro Pub Pvt Ltd (GPPL), a company promoted by The Vistaar Group, which has a proven track record of innovation and disruption in the businesses that it enters. Vistaar has interests in real estate, entertainment and hospitality.
Vistaar is promoted by an eminent professional-turned-entrepreneur and now a prominent Hollywood and Indian film producer. Also involved from Vistaar are two other leading luminaries: a former-CEO of leading MNC and Indian companies (now an investor and advisor to start-up companies), and the leading poster boy of internet entrepreneurship in India, both of who are angel investors in Vistaar and mentors to the group.
GPPLs co-founder and CEO is a former consultant and co-leader of the customer experience practice from one of the world"s leading strategy consulting firms, who recently relocated from North America back to India and is driven to bring the same international class experience to Indian consumers and that too in a value-driven structure.
TLD is a loyalty program based high customer engagement business model with a strong technology backbone and operating philosophy. Think of it as a 'technology enabled business' in the F&B retail space. Some industry-first and other unique aspects to TLD include
- Adopting and leading the charge for transparency in consumer communication by showing only all-inclusive pricing
- Building a strong loyalty centred customer community through the membership-based Patron Program that offers exceptional value (almost 50% lower to comparable market prices) for its Patrons
- A full digital workflow operation using iPhones, iPads and tablet devices for everything from order taking to operation checklists to KOT management
- Piloting the country"s first cloud based POS platform for restaurants in partnership with the software developer
- Working in close partnerships with the world"s leading beverage companies including creating the Jack Daniels-exclusive bar at TLD OIBC with the support of Brown-Forman - India"s first brand focused bar
We currently have 3 operational bars in Mumbai and are set to open locations in Delhi/Gurgaon and Pune. By the end of 2014, TLD will have 10+ bars operational (or in development) nationally.
So if you want to build your career with the most exciting and innovative company in the F&B retail space, boasting of an impeccable lineage, then head straight to GPPL and TLD.
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