Graduate/ MBA with project management experience preferably pertaining to process migration
Preferable experience in the Migration and Due Diligence in BPO/KPO space
At least 2-4 years relevant experience / operation experience
Skills/ technologies required:
Team Leadership
Ability to manage multiple priorities
Adherence to deadlines by managing key project milestones and deliverables as part of the project plan
Ability to proactively seek, pre-empt and prevent bottlenecks by implementing practical solutions within tight deadlines. Has experience in managing large projects for a Customer.
Working knowledge of Six Sigma
Role & Responsibilities:
Engage business lines to understand migration requirements
Devise detailed project plan to execute the migration
Co-ordinate with various teams to ensure deliverables are met
Escalate issues in a timely manner and suggest alternative approach
Partner with the business to ensure smooth execution of plan
Work consistently to improve and update the migration methodology and toolkit.
Ability to proactively seek, pre-empt and prevent bottlenecks by implementing practical solutions within tight deadlines.
Managing Customer relationships, Account Management, Operational control of the task
Pre-sales/Post-sales support (C-Level interface), Transition Management, and blended (Offshore/Onshore) delivery operations.
Team leadership/management skills
Excellent Communication and interpersonal skills.
Customer Relationship Management skills
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