Friday, 29 August 2014

Senior Process Trainer, 3 - 8 years exp, Bengaluru/Bangalore




by Artech Infosystems Pvt. Ltd. in Bengaluru/Bangalore


Experience: 3 to 8 yrs. Posted on: 29 Aug









Training New hire batches on Recruitment / US Staffing and its fundamentals.


Create & update new hire + refresher content.


Customize the same as per process requirements


Facilitate the refresher / improvement / update trainings for the floor and co-ordinate with the Team Leads.


Plan & implement performance improvement plans for red / yellow flags identified during New hire Training


Drive improvement in recruiter productivity results by identifying opportunities in terms of process and US staffing understanding.


Manage and prepare the Graduation Sheets along with other training reports for each batch.


Prepare Training Calendars on monthly basis


Certification in Training (TTT) Knowledge


Minimum 2 years + 1 year min as a Trainer (Process) in BPO / KPO


Required Should have done Classroom Training and Delivery Quality of Training


Performance on the Floor (Rate of improvement)


Should be able to generate TNI and map with new hire content Update content as per TNI generated from floor Coaching & mentoring


Participate in training calls/calibration


Should be proficient with Office Suite (Word, Excel, PowerPoint)


Willing to work in Night Shift


Should have basic technical understanding


Good verbal / written communication skills.














Desired Candidate Profile






Please refer to the Job description above

Company Profile





Artech Infosystems Pvt. Ltd.




Artech is a Global Provider of Workforce Solutions & IT Consulting Services






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