by Redcentric Solutions Private Limited in Hyderabad / Secunderabad
Experience: 0 to 2 yrs. Posted on: 16 Jul
Handle issues related to Customer Technical issues ranging from PC Related problems to Application related issues.
Handle issues related to Windows O/S Clients.
Troubleshooting of Computer Hardware, Operating Systems, Networking issues
User management (Active Directory)
Monitoring and troubleshooting Server Backups.
Handling Outlook and Mailbox related issues.
Handel Drive space issues and monitor server performance.
Printer Issues, installing printers and troubleshooting.
Creating Distribution lists, Groups, troubleshoot Citrix issues and installing corporate applications on user desktop remotely
Willing to work in 24x7 rotational shifts.
Note:
walk-in between 3:30pm to 9:30pm.
Desired Candidate Profile
0-2 years of experience on Voice process
Outstanding verbal and written communication skills
Ability to grasp concepts quickly.
Good understanding of Computers.
Knowledge on Networks/Windows server will have added advantage
Certification/Trained on any of these - MCSA, MCSE or MCITP preferred
Knowledge on Citrix will have added advantage
Must have experience in resolving user related issues
Knowledge on Network Printers/Scanners
Good knowledge on Microsoft Office
Company Profile
Redcentric Solutions is an offshore support centre of Redcentric (http://ift.tt/1do3f8D). Redcentric is a leading provider of network based end to end managed services, technology and infrastructure solutions.
The foundation of Redcentric's continued success is its staff, and therefore we recruit and develop people who want to progress within our fast-moving environment.
Redcentric is a significant ISP and provider of network services, with a core MPLS network, metro networks, dual network operations centres, pre-staging & pre-termination facilities and a logistics centre.
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