Thursday, 17 July 2014

Executive / Senior Executive - Operations, 2 - 5 years exp, Chennai

Areas of responsibility & brief description

(Exposure of Implant Operations will be preferred)


1. Strong Knowledge of Domestic and International Ticketing


2. Ensuring quality of output - Error Free ticketing


3. BSP Ticketing, fare calculation


4. Co-ordination with documentation staff for travel related services


5. Adherence to ticketing rules and reputation as per IATA


6. Co-ordination with airlines for deals/ ADM's / ADM resolve for the team


7. Tracking and collection of refunds


8. To ensure that all the Traveller Profiles are complete and updated on a quarterly basis


9. Compliance with management of agreed SLA/ KPIs


10. Airline liaisons with regards to confirmation/debit notes/waivers & favors etc.


11. Explore more areas of revenue with the existing customers (e.g. Insurance/ Forex / Leisure/Calling Cards)


12. Willing to work in anywhere in NCR region


13. Strong communication and writing skills







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