About Janaagraha
Janaagraha is a 13 year old organisation, working on innovative strategies for improving our cities and our
citizenship. The organisation works on grassroots initiatives, online citizenship platforms, creating
networks between citizens and government to improve the quality of life in our cities.
About the Role:
As an Associate Donor Engagement you will develop and manage the strategy for the engagement
and retention of donors and conversion of new and active donors into sustainable donors. In
addition you will work with the team to develop and implement overall donor strategy and design
donor messaging across all communications channels.
Responsibilities
Develop and implement a strategic plan of action with objectives, timelines and evaluation
plans for the donor engagement calendar.
Work collaboratively with the Planning & Development team on creating new and exciting
opportunities on engagement of donors.
Use multiple channels to engage the donor community, driving measurable results around
core objectives of awareness, engagement and loyalty.
Understand the relationship between hosted communities and mass social media, and how
to effectively foster community across a social ecosystem.
Coordinate a schedule for high-touch donor communications, including preparation of draft
emails, letters, thank you messages etc.
Work with communications team to design collateral and oversee the design and production
of printed resources and marketing materials as needed for events.
Research and stay up to date on non-profit engagement trends.
Participate in donor visits and calls.
Skills
Excellent verbal and written communication skills
Proactive and result driven
Expert understanding of social media across paid, earned and owned mediums
Advanced strategic planning and deployment experience within social media
Experience in managing marketing campaigns from conception through implementation
Strong interpersonal skills and the ability to work in a team with diverse individuals
Flexible and self-motivated with exceptional organization and time management skills
Strong computer skills including advanced proficiency in Microsoft Word, Excel, and
PowerPoint
Fundraising or non-profit experience highly desirable
Qualifications
2+ experience in donor relations, program development or event coordination experience
Demonstrated ability to work effectively with internal and external stakeholders including
major donors, volunteers and the internal team
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