Friday, 20 December 2013

Telesales/(ngo Support) -Day Shift Outbound Process -5days Working, 0 - 2 years exp, Mumbai

Key Duties and Responsibilities:

Make telephone calls to prospective donors for raising funds


Acquisition of new donors


Develop a database of people from different sectors


Retention of all existing donors


Achieve budgeted conversion rate and specified targets


Client engagement and customer complaint redresser


To align and meet the customer service/ quality matrix


Capture and update customer information accurately


Skills:


Excellent written and verbal communication


Experience in voice process( Out bound sales will be preferable OR inbound voice process, inside sales, up sales) for social work and public awareness would be preferable


Good computer skills


Ability to work under pressure and deadlines


Should be courteous, professional and polite


Desired Candidate Profile:


Graduate - Any Specialization / Post Graduation graduates- Any Specialization.


Telesales/Telemarketing with minimum 1 year experience from any of the reputed call center.


Freshers can also apply.


Interested candidates kindly mention your current and expected CTC. Also mention notice period required to join (if any).


Interested candidates can walk in for an interview from Mon Fri 10.00 am to 5.00 pm or mail your updated resume to careers@voiceforchange.in , contact no 9833885456


Add: Voice For Change, C/o CRY,189A-Anand Estate, Sane Guruji Marg, Chinchpokli West, Mumbai-11 (Landmark: Kasturba Hospital)







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