Job Description
The position will be based in Bangalore. As an Associate Community outreach in the online team, your role would comprise one or more of the following:
Build community and stakeholder partnerships to promote www.ichangemycity.com and www.ipaidabribe.com with both the citizens (communities) and the government bodies.
Coordinate, and/or arrange and/or attend outreach activities such as community forums, fairs, and festivals, events to provide information and build network;
Develop, manage and engage with volunteers who are associated with the program.
Administrative support to connect and engage with the government agencies, to coordinate with reports, complaints and communication sent to them through our websites.
Maintain accurate records of events, reach, contact information, etc. in a database;
Coordinate with various programs of Janaagraha to build program driven initiatives on the online platforms
Coordinate with the product team, the online and offline marketing activities to build a cohesive outreach initiative towards planning outreach campaigns, with a seamless coordination with all the channels.
Qualifications and Experience
Tangible
Graduation in any field, marketing knowledge will be preferred at a graduate or post graduate level.
1-3 years of experience in marketing/ sales with on field experience in selling a product, technology or service or MLM ( Multi-Level marketing) companies
Working knowledge of spreadsheets and Microsoft Office with a demonstrated track record of high-performance.
Intangible
You should enjoy meeting people and be a good communicator.
You should be a patient listener and be able to connect with citizens of all sections of society.
You should be passionate about sustainability of an idea or an endeavour and about improvement of our civic attitude.
What we look for in our Associates
High levels of self-motivation, passion and perseverance required for social change at a systemic level
Attention to detail, high personal standards of performance
Willingness to extend oneself to accomplish work objectives, simultaneously pursuing excellence
Positive attitude, energy, flexibility and openness to adapt to organisational ideas, approaches and a dynamic work environment
Ability to learn quickly on the job, including aspects such as community outreach and working with multi-disciplinary teams
Excellent communication skills- written and verbal and interpersonal, team skills. Fluency in spoken Kannada will be an added advantage.
Whats in it for you?
An opportunity to be part of the strategic planning process of a unique organization working towards urban transformation.
Grow intellectually by working with a wide range of domain experts within the organization.
An opportunity to gain knowledge and experience from some of the leading business captains of India.
What Janaagraha offers
At Janaagraha, you will be part of a multi-disciplinary team of professionals and passionate citizens who apply cutting-edge technologies and practices aimed at social change in Indias cities. Janaagraha offers a dynamic, driven and vibrant work environment for young professionals who are passionate about investing their time, skill sets and energy to transform quality of life in Indias cities. At work, you will be exposed to a unique combination of policy, practice and platforms and will have abundant opportunities to learn and apply professional skills to social challenges.
What we do
Janaagraha s City-Systems framework is recognition of the fact that challenges faced by our cities and city-residents- water, housing, roads, traffic and transport, power, pollution, crime etc. - are symptoms of deep-rooted malaise in governance and management of our cities.
The City-Systems framework envisages transformative change in laws, policies, institutional structures and process across its four parts- Urban Planning and Design, Urban Capacities and Resources, Empowered and legitimate political representation and transparency, accountability and participation.
Some of Janaagrahas accomplishments at a city-systems level include
Catalysing the Jawaharlal Nehru National Urban Renewal Mission (JNNURM), largest urban focussed scheme in India.
Inclusion of the Public Disclosure Law and Community Participation Law as mandatory reform conditions under the JNNURM.
Significant contributions to
o Report of the Second Administrative Reforms Commission- section on Urban Local Bodies
o Report of the High Powered Expert Committee on Financing Urban Infrastructure
o Bombay First Report- Urban Governance section
Janaagrahas programs, all of which are located in the above framework are summarised below along with corresponding outcomes achieved in each.
Program Outcome
I Urban Planning and Design
1 Master Plans MoU with Union Ministry of Urban Development for developing Master Planning guidelines. Draft NUSPD guidelines unveiled in early April 2013
MoU with Government of India for formal property title in urban areas
2 Tender S.U.R.E (TS) Rs 200 crores sanctioned by GoK for 45 TS roads in Bangalore
Tender SURE has become part of the official vocabulary on road specifications in Karnataka
II Urban Capacities and Resources
3 Urban Capacity Building MoU with the IAS Academy in Mussoorie on their urban curriculum, by developing case studies on urban governance.
III Empowered and Legitimate Political Representation
4 Jaagte Raho! MoU with Election Commission of India on fixing systemic challenges in urban voter rolls.
IV Transparency, Accountability and Participation
5 P.R.O.O.F Inclusion of Public Disclosure Law as mandatory reform condition in JNNURM
Over 20 states have enacted PDL
Drawing up and subsequently advocating into policy the Service Level Benchmark framework for urban services
Collaboration with the CAG of India and the ICAI on Performance Reporting Framework for cities
6 Ward Quality Score
An Index of quality of life in neighbourhoods Requirement of Community Participation Law (CPL), another mandatory reform condition included in JNNURM pursuant to Janaagrahas advocacy
Over 20 states have enacted the CPL. Hyderabad has implemented the same in spirit by constituting Area Sabhas.
7 www.ipaidabribe.com
Worlds largest crowdsourcing portal on retail bribes
8 www.ichangemycity.com
Social change network catalysing neighbourhood level citizen engagement on civic issues
9 Bala Janaagraha Practical Civics classes in 120 schools in 10 cities, impacting over 10,000 students
10 Community Policing MoU with GoK under discussion
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