In the digital age, when many people are craving human interaction, unloading on an anonymous customer service representative who is obligated to listen has a certain appeal. Using customer service in this way is being seen as the best option for those who may not really need professional therapy, but just want someone to listen. Anonymity encourages callers to open up.Thursday, 27 June 2019
In the digital age, when many people are craving human interaction, unloading on an anonymous customer service representative who is obligated to listen has a certain appeal. Using customer service in this way is being seen as the best option for those who may not really need professional therapy, but just want someone to listen. Anonymity encourages callers to open up.
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