Job Opening into Lead Associate Travel (quality), 2 - 5 years exp, Mumbai

Thank you for your feedback. This will help us improve the quality of jobs that are available on naukri.com for you. Myriad Consulting is one of the finest independent provider for human resource solutions - Thus enabling partners to accelerate business innovations and contribute to economic growth as a key Indian player Designation Job Opening into Lead Associate Travel (quality) Job Description Job Responsibilities: Call auditing, Feedback, Dip check, Escalation when required, Call listening activity with the agents, Extra audits, Weekly team meet with agents, Call monitoring, Call Quality, Call Calibration with the Tl & with the clients Desired Profile Please refer to the Job description above Experience 2 - 5 Years Industry Type BPO / Call Centre / ITES Role Operations Executive Functional Area Travel, Tours, Ticketing, Airlines Education UG - Any Graduate - Any Specialization, Graduation Not Required PG - Any Postgraduate - Any Specialization, Post Graduation Not Required DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required Location Mumbai Keywords Call Quality, Feedback, Call Monitoring, transactional monitoring, call barging, Travel Domain, Tourism, Ticketing, Quality Improvement Contact Dipti Patil Telephone 0831-4217707 Email dipti.patil@myriadconsulting.co.in Job Posted 13 Sep