Monday, 21 July 2014

Guest Services Executive with an Airlines Company in Dubai, 2 - 4 years exp, Dubai/ UAE

Posted by Unknown on 14:43 with No comments
Job:



  • Meet and Greet passengers and communicate engagingly.



  • Carry out responsibilities of a Tour Director including travelling with the tour group, providing on-going commentary and be available at all times for tourist service



  • Actively sell Seawings merchandise products and photos and continuously achieve revenue targets



  • Assist in check-in, security check, booking confirmation and validation of passenger passport



  • To make reservations and assist passengers in the process



  • Collection of payment, cash or credit card



  • Administration MIS/ entering required information into the system.



  • Support operations staff for the entire Seaplane tour experience




Qualifications : Any graduate


Experience: 2-3 yrs of experience in customer service in Tourism/Hospitality industry


Intelligence







  • Critical thinking



  • High Customer service and Sales orientation




Skills







  • Intuitive understanding of passenger needs



  • Providing useful information and a superior overall experience to passengers.



  • Customer Service and Sales skills



  • Good communication skills(Written and Verbal)



  • Up-selling skills/experience



  • Ability to work in a team environment




Personality







  • Well Groomed



  • Ability to engage actively with passengers



  • Pleasing personality



  • Confident & Presentable



  • Systematic & Self-motivated



  • Energetic



  • Eager to engage people



  • Goal Orientated



  • Innovative & Pro-active



  • Ethical & Tenacious



  • Can Multitask






Physical Requirements: In excellent all round health

Desirable:







  • Degree in Customer Service/Aviation/ Hospitality



  • Proven track record of being reliable and dependable



  • Dubai tourism knowledge and familiarity



  • Additional language skills: Russian/German/ French/Chinese/ Spanish/ Italian/ Portuguese



  • Passion for travel and tourism



  • Ability to foresee passengers needs




Interested candidates, kindly share their resume in word document with below details and passport size photograph at deepaann.g@randstad.in







  • Age:



  • Total Experience:



  • Current Company:



  • Current Designation:



  • Reporting to: Geographical Exposure/Regions handled:



  • Current CTC(Fixed & Variable) :



  • Expected CTC:



  • Notice Period:



  • Industry Type:



  • Reason for Change:



  • Current Location:



  • Preferred Location:



  • Any offer in Hand:



  • Brief about your role








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