Responsibilities
To look into the day to day reservations of the tables
To see that the food is brought in time for buffet service and that buffet is replenished from time to time
To take over the hostess job in her absence
To take the beverage order of the guest and provide all meal choices such as buffet & a la carte
To ensure proper billing of tables
To ensure G.S.T.S card is filled in by the guests
To ensure service standards are maintained
Attending phone calls & handling enquiries
To ensure discipline
To update the non-availability & sell for the day board on a daily basis
To ensure lights & A/C are switched off after closing & put on before opening of the restaurant
Generates cover statement report & updates the remarks book & attendance register
Generating reports for linen, stewarding & stationary consumption
Motivate staff through leadership
Control cost by minimizing pilferage & breakage
Personally enquire & ensure complete guest satisfaction
Assist concerned departments in stock taking
Pick up the food from the kitchen & serve to the guests
Setting up the buffet counters & general upkeep of the restaurant
Collecting linen from the linen department
Returning the soiled linen & maintaining the linen register
Clearing dirty CCG from the restaurant, getting it wiped and re-stacked in the sideboard
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