Research Associate, 0 - 1 years exp, Mumbai

Extract, format and deliver accurate, complete and relevant results from multiple databases to meet a wide variety of qualitative and quantitative information/data requests for US- and UK-based customers (bankers and consultants)

Interact directly both by telephone and email with US and UK customers to provide high level professional customer service

Learn and follow research process best practices for a broad range of research products, using analytical abilities and judgment to select most relevant research content for delivery to customer

Willing to problem-solve and go the extra mile when confronted with challenging situations such as inability to easily find information about a particular company or individual.

Perform both basic and complex tasks with a high degree of accuracy, consistency and in a timely manner. This will require the ability to meet productivity goals and to estimate workload and turnaround

Ability to work under time pressure and juggle priorities/ multi-task in quick work turnaround situations

Ability to communicate clearly in spoken English language and in writing, with good grammar and spelling

Familiarity with the following databases is helpful but not required: Alacra, Bloomberg, Factiva, Factset, Hoovers, ICC Juniper, LexisNexis, OneSource, Perfect Information, Shareworld, Thomson One Banker, Thomson Research, Venture Source.

Competent in MS Office (Word, Excel, Outlook)

Graduate from any field, finance background will be preferred.