Friday, 28 February 2014

Ites/bpo: Customer Care Executive - Domestic Banking Business, 0 - 5 years exp, Noida






  • Handle Inbound calls for one of the leading domestic bank.



  • Resolve customer queries related to their bank account.



  • Ensure 100% customer satisfaction.



  • Adhere to process matrices like - AHT, First time resolution.



  • Ensure quality service provided to all customers.




Walk in Interview :- 1st March '14 & 3rd March '14


Timing :- 11:00 a.m. to 5:00 p.m.


Ienergizer,


A 37, Sector 60


Noida.


Salary: Not Disclosed by Recruiter


Industry: BPO / Call Centre / ITES


Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations


Role Category: Associate/Senior Associate -(NonTechnical)


Role: Associate/Senior Associate -(NonTechnical)


Keyskills: Customer care, Customer service, Bank, Banking, Inbound, Domestic, Phone Banking







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