- Ensure that all the service deliveries are carried out as per the contractual terms and conditions agreed upon with the client.
- Able to operate in extreme climatic conditions
- Initiate Menu reengineering, upgrade old menus and special event menus in line with the budget
- Drive food festivals and other special events in line with Sodexo planned activity calendar
- Ensure that safety and hygiene policy is strictly followed at each site within the state
- Carry out operational audits,HSE audits to check for confirmation to laid down processes and policies
Organic Growth and Profitability
- Sustain and build the profitability of each site in the state through timely analysis of reports and provide solutions to counter any discrepancies
- Apprise the management of any serious reversal or threat to the operations on time
- Meet the sales and profit targets of each site in the state
- Proactive in getting all challans or Invoices necessary to be signed on time for timely submission for payment
Debtors Management
- Ensure that the data required for the raising of invoices is sent to the accounts department on time
- Strictly enforce timely collection of the invoiced amounts from the client as per the agreed terms and conditions
- Keep track of all the invoices and challans within each site in the state
Manpower Management and Training
- Promote a healthy and teamwork oriented atmosphere within each site in the state
- Prepare a manpower budget as per the growth in the operations of the state
- Identify the training needs of his team and assist in the development of modules to address the same
- Ensure that all the sites are at their optimum staff strength
- Ensure that all the HR processes and staff welfare activities are implemented and carried out in his region .
Communication and Client Retention
- Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same
- Ensure that the branding policy is rolled out and followed as per the specifications
- Ensure 100% client retention
- Timely addressal of all issues with pertaining to the client and the operations
Cost Management
- Coordinate with the base operation office to understand and forecast the cost trends and revisions
- Develop suitable operational strategies to address increase in costs
- Analyze the operational cost centers and provide solutions to increase the efficiencies within each site in the state
Legal Compliances
- Co-ordinate with the HR, SEQ and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained at each site
Systems Implementation and Process Management
- Ensure that all the systems and processes are implemented and followed as per the company policy
- Responsible for following up on the effectiveness of each process and provide details on alterations to be made to the same
Safety, Environment & Quality (SEQ)
- Co-ordinate with the SEQ team to implement the policy and process
- Ensure that all incidents pertaining to SEQ are reported to the concerned teams on time
- Timely communication of all possible on site SEQ hazards to the concerned department
Contract Renegotiation and Rate Renewal
- Responsible for coordinating with base office for timely renegotiation of the existing contracts along with rate renewals
- Ensure that all the sites in the state are operating with valid and up-to-date agreements
Founded in 1966 by Pierre Bellon in Marseilles, France, Sodexo is now the worldwide leader in Quality of Life services. For over 40 years, we have developed unique expertise, backed by nearly 420,000 employees in 80 countries across the globe.
In combining the diverse talents of our teams, Sodexo is the only company to integrate a complete offer of innovative services, based on over 100 professions. We develop, manage and deliver a unique array of On-site Services, Benefits & Rewards Services and Personal and Home Services for all our clients to improve the Quality of Life.
Our experiences with our over 75 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance...every day.
Women candidates are strongly encouraged to apply.
Group Key Figures (as of August 21, 2012)
18 Billion Euro Consolidated Revenue
80 Countries
20nd Employer Worldwide
420,000 employees
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